Common issues when canceling your Xbox Live subscription
If you cannot cancel your subscription, it is likely that your account is suspended. To cancel the service, you will need to pay the balance first. Another possible reason for cancelation issues is the ownership of the Microsoft account.
for instance, How do I get a refund from Xbox Live Gold?
Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. In the Payment settings section, follow the steps to cancel your subscription. Next, choose between Don’t charge me on (next renewal date) and Cancel immediately and get a refund.
significantly, How do I cancel my Xbox Live subscription without paying?
How to cancel Xbox Live manually
- On your Xbox One console select Settings > Account > Subscriptions.
- Choose the subscription you want to cancel, and then press the A button.
- Under Payment and billing, select Cancel Subscription and follow the instructions.
also How do I cancel my Xbox Live Without console?
Cancel other Microsoft subscriptions
- Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. …
- Find your subscription and select Manage. …
- On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
What happens if you don’t pay past due Xbox? When this happens, you lose access to the subscription and its benefits. For example, if a renewal charge fails for your Xbox Live Gold subscription, you are locked out, and online multiplayer only works in free-to-play games. When this happens, you also lose your offer for Games with Gold.
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How long does an Xbox refund take?
How Long Does It Take Microsoft to Refund Money? When you finalize your Xbox refund request, you will receive a confirmation email. After verifying whether your purchased item qualifies for a refund based on the submitted form and documents, a Support Team representative will reach out to you within 72 hours.
How many refunds can you get on Xbox?
Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won’t be able to refund anything else this year if you buy something else by mistake.
How do I get my money back from Microsoft?
To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”
How do I stop Microsoft from charging my card?
On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off.
How do I talk to Xbox people?
Double-click on a friend’s gamertag to start a conversation, or right-click for advanced options (join party chat, invite them to a game, view their profile, and more). To connect with someone in the community, select the search box, then type a gamertag or something similar.
How do I remove my credit card from Xbox?
Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Payment & billing. In the box that contains your current payment option, select Remove. Select Yes, remove to confirm payment option removal.
Is Xbox Live free now?
Microsoft has lifted the requirement for Xbox Live Gold to play free-to-play titles online, making these true no-cost experiences on the platform. … The voice chat feature previously required an Xbox Live Gold membership but is now complimentary on Xbox One and Xbox Series X|S consoles.
How can I get Xbox Live for free?
Once you earn 7000 points through searches, challenges, and rewards, you can use them to purchase a month of Xbox LIVE. Go to the Xbox LIVE membership reward page. This is where you’ll claim your free month of Xbox LIVE.
Does game PASS Ultimate include gold?
Play together with friends and discover your next favorite game. … Xbox Game Pass Ultimate includes Xbox Live Gold, so you’ll still enjoy the benefits of Gold, including online console multiplayer, Games with Gold, and exclusive member deals.
Why wont it let me pay for Xbox Live?
The Xbox service is having issues
If you’re having issues trying to buy an Xbox Live Gold subscription, you might already have a subscription that’s been suspended. If so, you’ll have to pay the balance before you can buy another one.
Can you cancel an overdue subscription on Xbox?
If your payment is late, you can cancel the subscription immediately. You can cancel your subscription from your console. Press the Xbox button on your controller and go to Profile & system > Settings. Select Account > Subscriptions, choose your subscription, and follow the steps to cancel.
How do I get a refund?
Follow the instructions if:
- On your computer, go to play.google.com/store/account.
- Click Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you’d like a refund.
How long does it take for a refund to go back on your debit card?
What is the usual time frame for a refund? A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank.
Where do Xbox refunds go?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).
Can you refund DLC on Xbox?
Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts. DLC, season passes, and add-ons are not eligible for self-service refunds. The game or app must be downloaded and launched before requesting a self-service refund.
Why is Xbox charging me 9.99 a month?
You might be getting charged for an Xbox Live Gold subscription because the price is $9.99+ tax. I would suggest setting up a call back from Xbox Customer support, provide them with your debit card number that is getting charged and see if they can cancel the subscription for you.
Why did Microsoft charge $99?
US$99 is the price of the Office 365 Home subscription. To install your 365 on another device just sign in to your Microsoft account, Installs page on the computer you want to install on, and choose Install Office. .
Why am I being charged twice for Xbox Live?
If you were double billed, you will need to contact billing support to reverse the charge. It would have to be a refund because their system doesn’t have the means necessary to take a payment to your Microsoft Account balance – at least not yet.
How long is my Xbox ban?
How long is my Xbox account banned for? Account suspensions will be issued for a very specific duration. This can be for one day, 7 days or 14 days. If there are repeated violations though, then it can result in a permanent ban of the account or console.
Does Xbox have live chat support?
Still need help? Request a call, chat online, and more. Contact us.
Whats the newest Xbox out right now?
Xbox Series X is launching at participating retailers worldwide on November 10, 2020. Will my previous Xbox games work on Xbox Series X? Xbox Series X is compatible with thousands of games across four generations of Xbox.
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