Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday – Sunday (times subject to change).
particularly, Can you use a bank card on Nintendo switch?
One credit card can be stored per Nintendo Account. … You can add or change saved credit card information on Nintendo eShop for Nintendo Switch or through the “Shop Menu” settings on http://accounts.nintendo.com. Any changes to saved credit card information will be applied to both Nintendo eShop and website settings.
thus, How do I actually talk to someone at Nintendo?
If you need to contact a live person in Nintendo customer service you need to dial 1-800-255-3700.
in effect How good is Nintendo customer service?
Nintendo’s phone support is available between 9 a.m. and 10 p.m. ET every single day, and it proved to be exceptional in my testing. … I was on the phone for all of 5 minutes. It’s a good thing Nintendo’s customer-support website is so robust, because you won’t find any help on social media.
Do Visa cards work on Nintendo switch?
Yes…as long as it says Visa/MC/American Express on your debit card.
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Is it safe to use a debit card on Nintendo eShop?
Yes, it’s safe and, yes, funds added show up immediately. It’s a lot better than getting prepaid cards because you can choose to just add only the necessary funds to your wallet to complete a purchase.
Does Nintendo eShop accept debit card?
Starting September 2019, the Nintendo eShop on both platforms will stop accepting credit card and debit card payments. … Visit the official Nintendo website, select the payment method you want to use, and follow the instructions provided. Once payment is complete, you can start using your funds on the eShop.
Can I get a refund on Nintendo Eshop?
We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don’t like the game. … Please be sure to read the game description and check out the screenshots available on Nintendo eShop before making purchases.
How long does it take for Nintendo support to respond?
Possible solutions
Emails usually arrive within 1-2 hours. Check your spam/junk email folder to see if the email is there. Make sure there are no filters in your email account that may be blocking emails from @accounts.nintendo.com. Check your Nintendo Account profile settings to verify the email address.
Where can I complain to Nintendo?
Call Nintendo’s customer support hotline for major issues.
For problems that you can’t solve online, call Nintendo’s official customer support hotline at 1-800-255-3700. Once connected, select which category your problem fits into, then wait for the next available operator.
Can I get a refund on Nintendo eShop?
We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don’t like the game. … Please be sure to read the game description and check out the screenshots available on Nintendo eShop before making purchases.
Can I email Nintendo?
We will respond to your email as soon as possible. If your email account has a restriction for SPAM, please update your account to accept email from nintendo@noa.nintendo.com.
How do I remove my credit card from my Nintendo switch?
Complete these steps
- From the HOME Menu, select the Nintendo eShop icon and tap Open.
- Scroll left and select Settings/Other.
- Scroll down and select Review Credit-Card Information. …
- Tap Delete Credit-Card Information.
- Tap Delete to confirm.
How do you put money on a Nintendo switch?
Select your user icon in the upper-right corner to access your Account Information. Select “Add Funds” in the upper-right corner. Select “Credit Card”. Select the amount of money that you want to add.
Can I trust Nintendo with my credit card?
Credit card information stored on your Nintendo Account does not carry over to a linked Nintendo Network ID (or vice versa). Credit card information stored on your Nintendo Account can also be used for off-device purchases.
How do I take my credit card off my Nintendo switch?
Complete these steps
- From the HOME Menu, select the Nintendo eShop icon and tap Open.
- Scroll left and select Settings/Other.
- Scroll down and select Review Credit-Card Information. …
- Tap Delete Credit-Card Information.
- Tap Delete to confirm.
Do you need a credit card for a Nintendo Account?
To verify that a parent or guardian has granted consent, they will need to provide a valid credit card number when setting up a Nintendo Account or NNID for the child. … Credit card information is not stored on the system, and cannot be used to make additional purchases through the system.
Why can’t I use my credit card on my switch?
If you are receiving this message when your credit card and Nintendo Switch eShop countries do not match, it means that your credit card can’t be used in the eShop for a different country. … (For example, credit cards issued for the U.S. will only work in the Nintendo Switch eShop for North America.)
How can I use my debit card as a switch?
Select your user icon in the upper-right corner to access your Account Information. Select “Add Funds” in the upper-right corner. Select “Credit Card”. Select the amount of money that you want to add.
How do you pay for Nintendo online?
Complete These Steps:
- Select “Nintendo eShop” on the HOME Menu to launch Nintendo eShop.
- Select the account you want to use.
- Select “Nintendo Switch Online” on the left side of the screen.
- Select “Membership Options” to see the current membership pricing and plans.
Can I return a Nintendo Switch game to Walmart?
Walmart allows customers to return Play Station, Xbox, Wii, and Nintendo Switch video games for a full refund within 90 days of purchase if it has been unopened or is defective.
Can you refund a digital download Nintendo Switch?
You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it. Should you want a refund, you have to contact PlayStation Support, but the option is available which makes Sony’s policy superior to Nintendo’s.
How do I get a refund on my switch?
Getting a refund on physical Nintendo Switch games
Some may let you return an opened game, but most will only provide a refund on Switch games if they are returned in unopened packaging with the sale receipt. Your best bet is to contact the retailer for specific returns policy information, and go from there.
How do I send an email to Nintendo?
How to Write a Letter to Nintendo
- Launch your Web browser.
- Go to the Nintendo website’s “Contact” page at Nintendo.com/corp/contact.jsp.
- Click the “Email Us” link. …
- Type your email address in the “Email Address” box.
- Type your email address once more in the “Confirm Email Address” box.
How do I know if my Nintendo switch has warranty?
Is there anyway on checking the status or when you registered you warranty for nintendo? Call customer service. According to Nintendo’s Support page, you can start setting up an online repair and step 4 is “Enter your serial number to verify your system’s warranty status.”
How do I email Nintendo?
We will respond to your email as soon as possible. If your email account has a restriction for SPAM, please update your account to accept email from nintendo@noa.nintendo.com.
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