Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online.
for instance, How do I connect Alexa to the Internet without an app?
To connect Alexa to a new WiFi network without the app, go to alexa.amazon.com and sign in. Then click Settings > Set up a new device and select your device. Next, put your device in pairing mode and connect to its WiFi network. Finally, choose your new network and enter your password.
significantly, Where is the reset button on Alexa?
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First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
also What to do if Alexa won’t connect to WiFi?
How to Fix It When Alexa Is Not Connecting to the Internet
- Check your internet connection to be sure it’s working properly. …
- Manually restart both the modem and wireless router, wait five minutes, then connect Alexa to Wi-Fi. …
- Restart the Alexa-enabled device. …
- Confirm that the Wi-Fi password is correct.
Why does Alexa keep losing WiFi connection? Restart Amazon Echo. Rebooting way always is the first method for various device problems, and Echo is not the exception, either. So restart the device along with the network hardware. You can turn off the connections, the router, the internet modem, and other devices to solve these intermittent issues.
Table of Contents
Can I set up Alexa without a smartphone?
Yes and no. You need a smartphone to set up the Alexa connect on the local wifi. You set it up using the Alexa app and go to settings and set up a new device. … You need a smartphone to set up the Alexa connect on the local wifi.
How do I update my Alexa WIFI?
In the Alexa app, open the left panel menu and then select Settings. Select Device Settings. Choose your device. Select Change next to WiFi Network and follow the prompts in the app.
How much does Alexa cost a month?
There is no monthly fee to use your Alexa/Echo device. However, if you want to listen to specific songs by a specific artists, you will be prompted to start a music unlimited subscription. 4 of 5 found this helpful.
Why is my Alexa lighting up but not responding?
If Alexa and your Echo aren’t responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Reset the Alexa-enabled device to factory defaults. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue.
Why does my Alexa have a blue ring?
Solid blue with spinning cyan after you’ve spoken a command means Alexa is processing your request. This also happens when the speaker is powering on. Alternating blue and cyan means Alexa is responding to a command or query.
Why won’t my Alexa go into setup mode?
Check that your device is connected to Wi-Fi. Check that you have the latest version of the Alexa app. Restart your Echo device. Reset your Echo device.
Why is Alexa saying my WiFi password is wrong?
This error code means that the Wireless network password previously entered during the initial configuration of Alexa Echo was incorrect. Worse yet, it remembers this password regardless of the fact that you go through the entire process again.
Why is Alexa saying having trouble understanding?
The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down.
How do I reconnect my Alexa to WiFi?
To connect to WiFi:
- In the Alexa app, open the left panel menu and then select Settings.
- Select Device Settings.
- Choose your device.
- Select Change next to WiFi Network and follow the prompts in the app.
How do I change my Alexa WiFi?
How to change the Wi-Fi on your Alexa device
- Open your Alexa app on your iPhone or Android. …
- Tap on “Devices” in the bottom-right corner.
- Tap on your device. …
- Tap on the Wi-Fi network and then tap on “Change.”
- A screen will ask if your Echo is plugged in and displaying an orange light.
Why does Alexa say having trouble understanding?
The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down.
Can I use Alexa without Amazon account?
You need an Amazon account to use Alexa, but you don’t need Amazon Prime. Sign in on the app. Then click the hamburger menu on the lower right and select Add a Device. Here you can add any number of Alexa-supported devices to your account, from smart lights to smart plugs.
Can Alexa call people?
You can make phone calls from an Echo device or the Alexa app, giving you hands-free options for calling family, friends, and other people. Alexa isn’t the only one you can talk to through your Echo device. You can also place and receive voice calls with other people.
Can I connect my Android phone to Alexa?
Amazon has now made Alexa available to ALL Android phones via the official Amazon Alexa app, which you can now pick up inside the Google Play Store. … It’s an app and it works like an app, which means when the app is closed Alexa will not respond.
How do I connect Alexa to the Internet?
How to connect an Amazon Echo to Wi-Fi
- Sign into the Alexa app on your iPhone or Android device, then tap the “Devices” icon in the bottom-right. …
- Tap “Echo & Alexa” on the next screen. …
- Select the specific Echo device you want to connect to Wi-Fi. …
- On the next page, next to “Wi-Fi Network,” tap the word “Change.”
Can Alexa tell me my WiFi password?
Say “Alexa, open Home WiFi” and listen as Alexa spells out your wireless network name and password for visitors. You can also access the information in your Alexa smartphone app.
Will Alexa work without prime?
You need an Amazon account to use Alexa, but you don’t need Amazon Prime. … Here you can add any number of Alexa-supported devices to your account, from smart lights to smart plugs. But we’re focused on Echo devices, so tap Amazon Echo; at the next screen, tap the Echo device you want to set up.
Can Alexa call 911?
Due to regulatory compliance, you cannot currently use Alexa to call 911. However, you can add an Amazon Echo Connect device to your existing landline or VoIP service to call 911 using Alexa.
Is Alexa calling free?
Set up by opening the Alexa app. … To answer, say “Alexa, answer.” Amazon says you can make free calls from your Echo speaker to landlines and mobile phones in the United States, Canada, Mexico and the United Kingdom, but no 911 calls, or numbers that are listed as letters, like 1-800-Flowers.
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