If you do not recognize a purchase, first check your PlayStation Store transactions. … Please note, purchases of this type can only be refunded in line with PlayStation Store cancellation policy.
particularly, How long does it take PlayStation to refund?
Once we receive your return, we will process it within 2 business days. Depending on your bank’s processing time, it may take up to 7 business days after we process the return to reflect on your account.
thus, How do I recover my PSN account?
Reset your PSN password
- Go to Settings > Users and Accounts > Account > Sign In.
- On the sign-in screen, press the triangle button, and then select Next. …
- You’ll be sent an email containing a secure link.
in effect How do I call PlayStation?
Please contact us with any privacy questions by phone at 1-800-345-7669 or online at http://www.playstation.com/support.
How do I unban my PSN account?
Try signing in on a different PlayStation 4 or a browser from your phone or computer. If you can sign in there, but not your console, the issue may be with your PlayStation and not your account. Give PlayStation a call at 1-800-345-7669.
Table of Contents
How long does a refund request take on ps4?
PlayStation Store Refund Policy
|
Pre-order purchases made more than 14 days before the release date | Pre-order purchases made less than 14 days before the release date |
|---|---|
| Refunds are possible any time until the release date | Refunds are possible up to 14 days after the purchase |
What email is linked to my PSN?
Indeed, Sony recommends searching for emails from sony@email.sonyentertainmentnetwork.com as this is the email that generates automatic emails when you buy something from the PlayStation Store. Inside the email will be the Online ID associated with your email address, confirming that it is linked with your account.
What happens if your PSN account gets banned?
If your account is suspended, you will not be able to access PlayStation Network. That means you will not be able to use some products and services, even ones you paid for. If your console is suspended you will not be able to connect to PlayStation Network with any account.
What time is PlayStation open?
Playstation customer service phone number is 800-345-7669. Live customer service representatives are available from 6am to 10pm PST Monday-Friday, from 7am to 8pm PST Saturday-Sunday. If you have questions regarding Closed Captions you need to dial 1-800-345-SONY.
Why did PlayStation ban my account?
How can an account be suspended from PSN for a debt? A chargeback, or payment reversal, occurs when a financial institution cancels an existing payment upon your request. If you have made a purchase on PlayStation™Network and reversed the payment, the account will be suspended until the charges are resolved.
Can PSN ban your IP?
According to PlayStation Network, you will get blocked IP if you promote hate speech or illegal activities, manipulate the usage of PSN, reveal your personal information or use unauthorized software.
Can you get banned from PSN for swearing?
So can you get banned for swearing on PlayStation? Although PlayStation does ban people who swear or curse while playing on the PlayStation, they do not start out with a permanent ban.
How do I recover my PSN account?
First you’ll need to click on the Trouble Signing In option on the log in page. Once here, go through the process of resetting your password, for which you’ll need to provide an email address so that you can be emailed by Sony for more info. Once you have done this, you should be able to get back into your account.
What is my PS4 username?
Go to the settings page on your Playstation. Click on account management. Select account information. View your Playstation ID.
How do I refund v bucks on PS4 2020?
You can only refund an item that has been purchased within the last 30 days.
- Step 1: Go to Settings. …
- Step 2: Click the Person Icon. …
- Step 3: Submit a Request for a Refund. …
- Step 4: Select the Item You Want to Refund. …
- Step 5: List the Reason Why You Want the Refund. …
- Step 6: Submit the Request.
How do I email PlayStation support?
Send an email for an official response to help@ukplaystation.com. Open your email on a web browser or on your smartphone and write a message that explains your problem or issue in detail, including any steps you’ve already taken to try to fix or resolve it.
Can you change PSN email?
Go to Settings > Users and Accounts > Account. Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
How do I recover my PSN account without email?
However, if you don’t know your email address or can no longer access it, you’ll have to get in touch with Sony. The only other way to reset your PlayStation Network password is to contact customer support. This is so they can verify your identity and ask you some security questions.
How do I access my PlayStation account?
Sign in to PlayStation Network
Go to Settings > Account Management > Sign in. Enter your sign-in ID (Email Address) and password > Confirm.
How long is a ps4 ban?
While it may not come immediately if you get reported, PlayStation will not hesitate to suspend or ban your account. You can be suspended for 7 days, 14 days, or even a month, for swearing. If you have repeated suspensions you may get a permanent ban from PlayStation as they have given you many warnings.
Why did my ps4 account get banned?
There may be many reasons for this ban. Some of them being non-payment for subscription and behaving recklessly while gaming. If you find that all your bills have been paid, then you might have been caught bullying or using obscene language on the network which could have gotten you banned.
Does Playstation work on weekends?
The working hours for Playstation Supports’ Live chat are from 6 AM to 10 PM PST from Monday through Saturday. The live chat also operates from 8 AM to 8 PM PST on Sundays.
Is Playstation open on Sunday?
Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.
How do I remove my PSN account from another PS4?
From the settings menu, scroll down to “User Management.” From there, click “Delete User.” Delete the desired user. Scroll down to the user you want to delete. Click “X” to delete them, and then confirm the deletion.
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