Second Thoughts About Your IKEA MALM Dresser? Let’s Talk Returns.
We’ve all faced this. You ventured into IKEA for a malm dresser. You built it, only to feel… it’s not right anymore. Or perhaps it wobbles uncontrollably. You’re now asking, “Can I return this after following those confusing instructions?” Good news! IKEA accepts returns, even on built items. Let’s discuss how to send that MALM back to the store.
Navigating IKEA’s Return Policy
First, we need to understand IKEA’s return policy. It may seem complicated, but it’s generous.
Return Timeframes: What Are They?
Timing matters in returns. IKEA has different return windows based on product condition. If your item is new and unopened, you have 365 days for a return. Yes, a full year! If you’ve already opened it or assembled it, you can still return it. Many say you have 90 days for returns with a receipt. Others note 180 days for any opened products. Check IKEA’s website for the latest policy on returns, like their “Find out about returning a product – IKEA” page.
Did You Treat Your MALM Well?
Even with a generous policy, IKEA won’t take back a damaged dresser. It must be in “good condition” or “resalable condition.” This means complete, unaltered, and reasonably clean. They don’t expect it to look brand new, but they won’t accept heavily used, stained, or damaged items. If you wouldn’t buy it used, they likely won’t take it back as a return. But, if it’s damaged upon arrival, that’s different!
Proof of Purchase Matters
Ah, the receipt. It’s always tricky. For most returns, especially on used items, you need proof of purchase. This can be a physical or digital receipt or a bank statement of your purchase. Some say you don’t need one for recalls. Yet, it’s wise to bring proof to prevent issues. If you’re uncertain, contact IKEA customer service or read their “Which IKEA products can I return or exchange?” page for clarity.
How Will You Get Your Refund?
If your return is accepted, how will IKEA refund you? Generally, you’ll receive a refund via your original payment method. Cash for cash or card for card. Gift cards are also an option. You can expect a full refund for accepted returns within the policy timeframe.
Exceptions: What You Cannot Return
Like every rule, there are exceptions. Certain items typically aren’t returnable. Custom products like cut fabrics, custom countertops, or heavily used items are final sale. “As-is” items sold at a discount due to flaws are usually not returnable. Surprisingly, plants often fall into the non-returnable category too. Rethink returning that dying fern.
MALM Dresser: Recalls and Replacements
Now, let’s talk about the MALM dresser itself. It has a history of safety recalls. If yours was made before June 2016, it might be recalled. The recall affects 3-drawer, 4-drawer, 5-drawer, and 6-drawer versions. This recall was due to tip-over hazards. If your dresser was made between January 2002 and June 2016, you can expect a full refund. For those made earlier, you might get partial store credit. Check the manufacturing date sticker on the item for specifics. Even if yours wasn’t recalled, there are new models with a similar design called STORKLINTA.
Returning Assembled Furniture
Yes, you can return assembled furniture to IKEA! This is excellent for those who spent hours on the instructions. IKEA allows “returns on assembled furniture,” as long as it meets conditions: return timeframes (those 365/180/90 day rules), in good condition, and proof of purchase. You can bring your MALM back to the store yourself. If it’s too big and disassembling feels impossible, you can return it assembled at the store.
Giving Your MALM a Second Life
What if your MALM is outside the return window but still usable? Enter IKEA’s Buyback program! They will “buy back your used furniture” for an IKEA refund card. They resell this furniture in their “Re-shop and Re-use area.” This sustainable option is better than tossing it, and you receive store credit. Check out “IKEA Buy back & resell — Sustainable furniture” for details on qualifying furniture and how the buyback process works.
Extra Return Info
Returning large items can be a hassle. However, IKEA allows returning assembled large items. Just ensure you have transport available. If your MALM was damaged during assembly, don’t worry! If something breaks during installation, IKEA will “exchange your product once for free.” This is perfect for those messy DIY moments. Bring the damaged part and your receipt to an IKEA store for an exchange or return the whole item for a refund.
Returning your IKEA MALM dresser is doable. Just be aware of the return windows, dresser condition, and proof of purchase. If you’re not successful, consider using the buyback program. Go forth and tackle those returns!
